PRIVACY POLICY

At OneTrackMind (“we,” “our,” or “us”), we value and respect the privacy of our customers. We are committed to protecting the personal information and data of all our customers, visitors, or users of our website (“you” or “Users”) in compliance with applicable laws and regulations. As described in this Privacy Policy, we may share your information with our partners and, in certain cases, with third parties who provide services on our behalf or collaborate with us to offer specific products or services.

Please read this Privacy Policy carefully to understand how we collect, use, process, disclose, and safeguard your personal information and data, as well as your rights regarding the personal data collected through your use of our website at onetrackmind.run (the “Site”) or through the purchase of our products. This Privacy Policy also applies to the information we receive from you via any social media platforms we control.

By visiting or accessing the Site and/or registering an account on the Site, you acknowledge that you have read and understood this Privacy Policy. By continuing to use our Site, you confirm your agreement to be bound by the terms and conditions outlined in this Privacy Policy.

You represent and warrant that you are at least 18 years old. If you are under 18 years old, parental or guardian consent is required. Please seek assistance from a parent or guardian before providing any personal data to us.


PERSONAL DATA WE COLLECT

We may collect personal data when you make a purchase in our store or browse or access our Site, including registering, modifying, or signing into your account, using features on the Site, making transactions, accepting cookies on your device, and contacting us via phone, email, and/or the Site.

Personal data we collect includes your full name, shipping or billing address, email address, phone number, payment details, account details (such as password), wishlist items, saved shopping cart items, product reviews, and other relevant information.

You confirm that all personal data you provide to us is accurate and truthful. We are not liable for any losses or damages arising from your failure to provide accurate and truthful data. We reserve the right to suspend access to your account if the data provided is inaccurate or untruthful.

If you provide personal data of third parties, you confirm that you have obtained consent from those parties to share their data with us for purposes such as using the Site or making purchases online or in-store.


USE OF PERSONAL DATA

We may collect and use your personal data for the following purposes:

  • To process and fulfill your orders, including sending order status confirmation emails.
  • To process payments with partnered payment service providers.
  • To handle refunds or returns in accordance with our Terms and Conditions.
  • To facilitate the shipping of purchased products.
  • To respond to your inquiries or complaints and resolve any disputes related to transactions with us.
  • To send you marketing communications regarding our Site, products, services, or promotions.
  • To facilitate your participation in any contests or promotions.
  • To conduct research, surveys, or analysis based on product reviews.
  • To improve the design, functionality, and offerings of our Site, products, and services.
  • For any other purposes permitted by applicable laws and regulations.

DISCLOSURE OF PERSONAL DATA

We will not disclose, sell, transfer, distribute, or lend your personal data to third parties without your consent, except in the following cases:

  • To partners or third parties who facilitate activities on the Site, such as payment verification, promotions, and product delivery.
  • To partners managing the Site or providing specific services available on the Site.
  • To subsidiaries and affiliates for processing or data management on our behalf.
  • To other companies offering products, services, contests, or promotions to our customers.
  • To comply with legal obligations or legitimate requests from law enforcement or government authorities.

All third-party recipients of your data are required to maintain its confidentiality and use it in compliance with applicable laws and our instructions.


YOUR RIGHTS OVER YOUR DATA

You have the right to:

  • Access or request copies of your personal data.
  • Correct or update inaccurate or incomplete personal data.
  • Withdraw consent for the collection, use, processing, and disclosure of your personal data.
  • Request the deletion of your personal data at any time.

To exercise these rights, you may contact us through the channels provided on the Site.


COOKIES

Cookies are small text files stored on your device that provide information about your browsing history. We use cookies to enhance your experience on the Site, including personalized recommendations and tailored advertising.

Cookies used by third parties are subject to their privacy policies. We encourage you to review their policies before providing information through their platforms.


LINKS TO THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites or resources. This Privacy Policy does not apply to those websites, and we are not responsible for their content, policies, or practices. Please review their privacy policies before providing any information.